answers these Information and Knowledge Management questions for Competitiveness Improvement in your Insurance Organization,How to,Some tools,-	use more effectively the customer knowledge?
-	develop Strategic Intelligence?
-	Identify where are my customer growth opportunities?
-	develop processes to support customers using internal knowledge
-	develop a strategy and implementation of portal technology
-	develop prototypes for planning and competitive analysis
-	develop the intellectual capital
-	develop Strategic Intelligence
-	develop and to improve products and services?
-	improve the innovation process in the business





Lean, effective and more efficient processes